EPIC Pass Image Specifications

Photo Upload Information:  Our pass and pack products require a photo of each pass holder. If you have had a pass for any past season, you may already have photo on file and do not need to upload a photo at this time. If you do not currently have a photo on file, you can upload your photo online. Sign in to your account to check if you have a photo loaded, for more information on how to upload a photo and to check our pass photo requirements. You cannot replace an existing photo online at this time.

Complete Photo Requirements
•       Image should be in .jpg format
•       Photo must be a square image, rectangular images such as those taken on smart phones will not upload, please crop photo to be square
•       400 x 400 pixels
•       The photo should show a clear, front view, full face of the guest
•       The guest should be in normal attire, without hat or glasses
•       The guest should have a natural expression, and eyes open and looking directly ahead
•       The head of the person being photographed should not be tilted up, down or to the side
•       There should be a strong definition between the face and background
•       The head should be centered in the photo
•       The head should cover about 50% of the area of the photo

Please call Customer Service at 970-764-3829 if you encounter any problems while uploading your photo(s)