You’ve saved. You’ve planned. You’ve looked forward to skiing or riding for months. But things don’t always go according to plan. What if you get sick or injured and are unable to use your ski pass? What if you are laid off from your job?
Pass Insurance is offered through Beecher Carlson Insurance Co., to cover you and your investments when the unexpected happens.
*Note: Pass Insurance is not transferable or refundable. All refunds are pro-rated based on the number of days skied on the date of incident. Pre-existing conditions may not qualify.
We hope you get the most out of your pass purchase this season, but in the event you need to make a claim, we have a dedicated team of claim administrators set up to assist you.
ACM has built a claims reporting portal for the Vail program that can be accessed from any smartphone, computer or ipad. This will bypass the call center and the claim will auto assign to an adjuster immediately, to submit an online claim click here.
If you prefer to speak with a representative please call 1-877-895-1297 to initiate a claim.